Single Sign-On FAQs

What Identity Providers have you integrated with previously?

We can support any IdP that supports the SAML 2.0 protocol. Clients that have done previous integrations have used Okta, PingFederate, and AzureAD as well as several others.

Is there support for single logout (SLO) functionality?

Yes, if a logout URL is provided in the SAML Metadata we can support SLO.

Is there support for multi-factor authentication?

Yes, multi-factor authentication is supported if it is managed by the Identity Provider.

What is your preferred Name ID format?

We can support any NameID format the IdP is configured to support. Customers will use email addresses or GUIDs.

What happens if RelayState is not returned correctly for an internal career site?

RelayState identifies the internal site the user should be directed to after authentication. If the correct RelayState is not returned, Radancy may not be able to identify the intended internal career site and users will be redirected to the Radancy Portal.

Do you support encrypted SAML responses?

Yes, we can support encrypted SAML responses if required.

Do you support signed SAML Auth Requests?

We can support signed SAML Auth Requests but typically do not. There are configuration limitations with Okta and PingFederate that require configuration changes on the IdP side.

Do you support “Just in time provisioning” for user accounts?

We currently do not support Just In Time provisioning for user accounts.

What binding protocols do you support?

We support HTTP Post and HTTP Redirect bindings. We do not support HTTP Artifact binding.

Can the client control the level of access a user has to your systems via SAML Assertions?

No. Authorization is role-based and controlled by Radancy via an admin tool.

Does Radancy provision or manage users through SSO?

No. Users must be provisioned in the Radancy Platform and given the appropriate application permissions. SSO is used to authenticate the user.

Can the same Identity Provider URL be used for multiple Radancy SSO integrations?

Yes, multiple SSO integrations can use the same Identity Provider URL. Separate integrations should use unique IdP issuers when they need to be managed independently.

Can Radancy’s Entity ID be changed for an individual SSO integration?

No. Radancy's Entity ID is static and cannot be customized for an individual SSO integration.

What should we provide after making any updates to our metadata?

Confirm whether the IdP URL, signing certificate, issuer, or SAML metadata has changed. If so, provide Radancy with the updated metadata and details of the change.

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