Bi‑Directional CRM Integration
A standard inbound applicant feed from the ATS is required to support bi‑directional integration.
Bi‑directional integration allows recruiters using Radancy CRM to:
- Update a candidate’s status in CRM
- Automatically reflect that status update back in the ATS
Important limitations:
- Only candidate status updates are supported
- Update frequency varies by ATS
- Not all ATS platforms support bi‑directional updates
Currently Supported ATS Platforms
- Avature
- BrassRing
- Bullhorn
- Greenhouse
- iCIMS
- Oracle
- SAP
- SmartRecruiters
- UKG Pro
- Workday
Employee Referrals Integration
Employee Referrals integrates with job and applicant data to support referral tracking and attribution.
Prerequisites
Employee Referrals requires:
- Job Feed Integration to:
- Display jobs
- Generate job‑specific referral links
- Applicant Feed Integration to:
- Identify when a referred candidate applies
- Sync application outcomes (e.g., Hired, Closed)
- Match referrals to ATS applications for reporting and rewards
Required Job Information
To ensure jobs display correctly, postings must include:
- Job Title
- Job ID
- Apply URL
- Department or Job Category
- Location
- Job Description
- Recruiter Email
Optional enhancements may include:
- Referral reward
- Featured job designation
How Candidate Referrals Work
- An employee shares a job‑specific referral link
- The candidate submits basic referral information
- The candidate applies through the standard application process
To ensure accurate tracking:
- The email used in the referral form must match the email used during application